How we use your data
Last Revised: 26 April 2018
What information does Luna Holistics– Holistic Therapy Services Ltd collect about me?
We only collect necessary information from you when you enrol as a student, such as name, address, email address and phone number and any information you have submitted to us on your order form when you purchase or download products or add subscriptions. We also record information when you contact us, including customer email requests and notes or details explaining what you asked and how we responded. We keep a record of your email address, date of course purchase and names of the courses you have requested and any exams you may have requested. This enables us to trace your order back and assist you with any enquires regarding your past purchases. This information is never shared with any 3rd parties. Should you wish any of your information to be removed from our records we are happy to comply with this on request.
How does Luna Holistics – Holistic Therapy Services Ltd use information about me?
We use information about you to deliver, improve, update and enhance the services we provide to you. For example, we use information about you to create your account and record your course purchases and details of any exams you have requested. When a student has cancelled or completed their courses and exams, we may keep their details on file should they wish to re-order at a future date. We keep a copy of your completed exam papers and qualifications. Should you then ever need to request these again in the future they would be available to you.
Does Luna Holistics – Holistic Therapy Services Ltd share my data with third parties?
We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf. Examples of when we share data include processing payments, communicating with you through surveys or email. We only share information necessary or relevant on your behalf. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.
How can I update my personal information?
You are in control of your personal information. You can unsubscribe at any time from our email list and should you wish us to remove any information we hold on you for example copies of your qualifications or exam papers we will happily remove these from our records on request.
Privacy Disclaimer: Please note: We do not store our customer’s financial details nor will we ever send you any spam emails. You may unsubscribe from our email list at any time and an option to do so is clearly shown on any newsletters or emails we send you.
Students are advised when requesting any of our products or courses that you are agreeing to our Terms & Conditions