Frequently Asked Questions

We've gathered together some of the most frequently asked questions on this page. If you have a question that's not answered here, please don't hesitate to email your question to


How long will it take me to complete my course?

This really depends on you. Some students have completed their courses within a week including undertaking their exam, whilst others have taken longer. It will depend on the actual course and whether you are wishing to study for a qualifiication in which case you will need to take into acount time spent to carry out a number of case studies.  As a guideline we would suggest between 20-45 hrs for basic level courses and 80 and 160 hrs for advanced levels. Once you have purchased your course you can work at your own pace at a time to suit you. Your course files are valid for up to 3 years from date of purchase so you can spend as little or as much time as you need. 

Is tutor support included?

All Luna courses are self-explanatory and easy to follow, however, we do realise that sometimes you may need that extra bit of support. With this in mind should you have any questions about a particular aspect of your course work you simply email us your question or query regarding your study material and you will receive a response via email normally within 48hrs. 

What is the student library and how do I access this?

Your course files have all the informaiton required, however as an addeded benefit our student library can be accessed free by all students via a link that you will receive with your course work. This is an extra tool you may find helpful to access further advise and tips including exam tips and how to complete your case study if doing one, plus some helpful videos on your chosen subject. You will also find free holistic guides that you can download and a free numerology report. 

Are Luna Courses recognised and accredited?

Yes, all our courses have been fully approved and accredited by the IPHM ( The International Practitioners of Holistic Medicine) If you have chosen to complete an exam and have received your qualification you will be able to show this to IPHM as proof of your suitability to join. You may then subscribe to IPHM and will be awarded professional internationally recognised practitioner status. You may also be elgible for discounted insurance.  

How is my course material sent?

All courses are in PDF format. We recommend that you download adobe reader or Winzip if you have not already done so to allow you to open your zip files, however we are happy to send them to you unzipped on request. Once you have downloaded your pdf files and saved to your devices you can then study at anytime without the need of Wifi or internet connection. Great for when you are on the move or if you want to your it print off. 

How do I apply for professional therapist status?

Once you have completed any course exams successfully may then join IPHM. Once you have applied and subscribed you will be awarded an IPHM accreditation certificate, membership id badge, proving your status as an approved therapist and will be eligibe to use the letters IPHM after your name and use their logos. If you hold qualfications from another training provider you are also welcome to apply for membership at https://www.iphm.co.uk

What is a Certificate of Completion?

If you have purchased a single course you will find included the option to download a certificate of completion. Please note this is not a qualification and is not recognised by any awarding bodies. If wishing to receive recognised accredited and insurable qualification then you can opt to take the exam. This is also included in the cost of your courses and on successful completion you will be awarded a fully recognied and accredited qualification.  

Do I have to complete an exam once I have finished the course?

No. Unless you want to work as a professional therapist. If so and you want a qualifcaiton then you will need to complete the exam. 

If I submit an exam how long does it take to get my results?

 All exams are marked fairly quickly, normally within 24hrs of submission. You can check your student dashboard for your results. Once you have passed your exam you can then download your results with feedback and your recognised accredtied certificate/qualification will be ready to download from your student dashboard. 

What does the exam consist of?

If you opt to take your exam you will have 20 mulitiple choice questions to answer. At the end of the questions you will need to complete a case study as explained in your introduction letter. You should have this prepared before you start your exam so you can simply copy and paste this into the document. 

Your exam results will be available quite quickly but can take up to 7 days. Log into your dashboard to see if your exam has been marked and if so you can then download results and qualification. If you fail your exam you will have the option to re-sit this at no extra charge. 

Can I practice my therapy as a professional practitioner once I have passed my exam?

Depending on what you have studied then yes. In the case of certain basic level courses you may be reuqired to have completed the advanced level. Luna students will also be recognised for accreditation by one of the largest worldwide international accreditation boards worldwide. The IPHM (international practitioners of holistic medicine) You will then also receive an IPHM accredited members certificate. You may advertise and promote any special offers or promotions you run on a monthly basis free on their events page. IPHM therapists are recognised worldwide and your Luna qualification is your gateway to get IPHM certified and receive exclusive use of their trustmark. 

Insurance -  Luna students who have qualified will also be eligibe to obtain insurance via our affilliate Westminster.  IPHM members can also claim discounted insurance. 

 

I am unable to log on?

We updated to a new platform in July 2022 so only students who have enroled after this date can access this platform. You will still however be registered on our previous platform. Please contact us via email for any enquires.

Any students after July 2022 who have forgotten their password can use the password re-set option.  

CPD Points

All Luna courses are fully recognised and accredited by the International Practitioners of Holistic Medicine (IPHM)The majority of our courses are also recognised and accredited with IICT and AADP and other awarding bodies, however we are aware that some students require a CPD guide, therefore for reference our certificate courses are equivalent to 30 cpd points and diploma courses or advanced levels are equivalent to 60 cpd points. 

How do I get qualified with Luna Courses

We are here to help students achieve a good level of education in the subjects of their choice. If you wish to work as a professional therapist - counsellor - teacher or practitioner, then we are here to help you achieve your dreams of working for yourself. For more details visit (How to get Qualified with Luna)